Although I have a package in careem, I had to use several time during this week other transportation company and paid cash | I believe that You give priority in finding cars to customers who are not joining careem packages because they pay the regular fare with no discount |
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As for food delivery, I think they are a moody company when it comes to delivering orders |
Moreover, the food delivered cooled and when you ask for a compensation you will get a free delivery equivalent in your wallet, which unusable unless you charge your wallet to the full amount will be used for next order.
7And then saying check with your bank | I spend minutes and I find nothing but once I switch the package tab to off, I find cars and the category of the cars I find are business |
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Not even redeemable for free food deliveries | I have subscribed myself to careem package that includes 40 rides with a discount reaches to SR 18 per ride |
Not mentioning the same headache you will be going through over the phone as explained above.
Sometimes they bring a driver far away from the restaurant to deliver the order which in return consume more time than expected | This makes your packages and services misleading and unreliable |
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Received email from careem and got my balance back | Your idea of packages is misleading |
Careem fare is higher than others while the quality of service provided by others is better.
15