This point applies to postpaid customers only | Zain will keep all confidential information related to the client, and has the right to provide its employees, agents and affiliates on a need to need basis if required |
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Any change in the account details or personal information of the client should be promptly reported by the client to Zain | The client's financial institution is not obligated to check any debit that has been authorized by the client |
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30Zain shall not be responsible for any fraud, loss, damages or misuse of the client's account information or cards due to negligence of the client | Arabic version should be implemented for any misinterpretation of any term |
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Zain has the right to request updated customer bank information from the issuer bank directly in case the customer failed to notify Zain of any change, as shown in article 2 above | Zain reserves the right to cancel this service agreement any time by sending advance notice to the client without any sort of liabilities towards the client |
Zain is not responsible for any damage or loss that may be caused if the service has been halted for such a reason and the client shall be solely responsible for any change that is made without informing Zain.
3All account information provided in this form is accurate,and the customer shall inform Zain in writing of any change s in their account information at least 10 business days prior to the next due date | In case of any contradictions between the terms and conditions in the English and Arabic versions, the terms and conditions in Arabic shall prevail |
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