| The complaint will be processed, and you will be informed | Fill out the complaint form that appears in front of you |
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| Reference number of the claim filed to the service provider | For companies and government agencies: Communication details |
An e-service provided by the Communications and Information Technology Commission CITC , wich enables telecommunication services subscribers to submit complaints, to settle disputes between subscribers and service providers.
21| This service enables receiving and processing reports on deviations to the telecommunications system | CIT Commission studies and verifies the reported violation and takes necessary action |
|---|---|
| Verify the outcome of the complaint s handling, and escalate it to the CITC | Select Complaints from the e-services offered |
For individuals: copy of the ID, contact number, details of the communication.
7.