The customer enters the bank complaints website | Select the sectors by clicking on Banking |
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Fill in your data and submit your request | Click on Add new case• Read the acknowledgement then click on Acknowledge |
Select the product you want.
2You can follow up on your request from the Dashboard page | The customer chooses the type of complaint |
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The customer selects the bank to file the complaint against, compiles the data, holds the attachments for his complaint, and presses Submit the complaint |
Verify your personal info then click on Next.
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