| Please call our Customer Service to proceed with the return process conditions above apply | After approval by our After Sales department, you will be able to proceed to: Exchange your order with another Ricrac product, or get a refund, cash or bank transfer 1 |
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| What if I was sent the wrong item? In any case, the return request must be executed within 14 days after delivery |
What if my product is faulty defective? Please note that if the product returned does not match the conditions above, it will be rejected and will be shipped back to you.
29| Order Receiving Policy If you have any questions regarding the current status of your order you can call our customer service at 01111124400 from 10am to 6pm | |
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