| If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great Novotel experience that so many of our guests have grown so fond of | Kind regards, Steven Good afternoon ThamerAr, Thank you for including Movenpick Hotel Tahlia in your travel plans |
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| This certainly is not the type of experience that we strive to offer our guests | Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one |
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
28| I will be sure to recognize him personally for his efforts | I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services |
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| While I wish you had a better experience, it is feedback like this that we learn from and use to improve | I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies |
If your travel plans do bring you back to Jeddah, please contact me directly, I would be pleased to assist with any of the arrangements personally.
9| I will be reviewing the details of your stay with the respective teams so that we may improve our process going forward | I hope that we will have the pleasure of welcoming you back again in the near future |
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| Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence | I hope that this will not deter you from staying with us in the future |
Thank you for taking the time to share feedback from your stay with us.